Consider installing several check-in kiosks.
Setting up many kiosks in a row can provide your visitors a visual clue that this is the self-service check-in spot. You may just need two kiosks depending on how busy your coworking space is, but a row of three is very eye-catching and friendly to guests. Ensure that these kiosks are spaced apart to maintain social distance and provide your visitors with appropriate privacy.
Allow persons with disabilities to use your digital receptionist.
In addition to the foregoing, be certain that your digital receptionist is accessible to people with disabilities. This includes the following:
People who are blind or have low vision - Include braille labels with instructions on how to use your digital receptionist's accessibility capabilities, and make sure your text and icon sizes are large enough and provide adequate contrast for persons with low vision. Also, to assist folks who may have a colour perception issue, make sure your instructions do not rely solely on colour. In your check-in instructions, for example, do not instruct a user to click on a certain colour button.
People who have limited or no hearing - Ensure that the content displayed on your digital receptionist is accessible to those who cannot rely solely on audio. All directions must be in writing.
People with reduced mobility - Make sure your kiosk is accessible to people who may have height or reach limitations. For example, make sure that people in wheelchairs can interact with your kiosk comfortably.
What Office Signage Do You Require?
Signage can play a subtle but powerful role in the success of your digital receptionist implementation. Signage can be used to welcome, guide, and inform visitors. Here are a few examples of how you can use signage to supplement your digital receptionist:
Place welcome visitor signs directing visitors to the check-in kiosk (a great option is to hang the sign over the digital receptionist kiosk or position the sign next to the kiosk).
Install a sign beneath the kiosk (this can be used to briefly explain how to use the kiosk and it can also be used to communicate instructions in braille).
Include directional signage (close to your kiosk, display a map of your office building with key areas such as restrooms, emergency exits, and common destinations like meeting areas).
How Do You Personalize Your Virtual Receptionist?
You can personalise your digital receptionist to match the rest of your company's branding. Make certain to do so. This will provide your visitors with a more integrated experience. Here are a few ideas for personalizing your digital receptionist to represent your distinct corporate identity:
Customize the look of your buttons. (Choose the colour, shape, and style of your buttons, as well as the text that appears above them.)
Set up your icons (Select which icons you want to display and what color(s) you want the icons to be. The icons can be set to one or more colours.)
Display distinct symbols for typical providers, such as mail or food delivery, to make delivery as straightforward as possible. (With Receptionist for iPad, you can select up to six distinct icons to represent your most frequent delivery vendors.)